• All returned items must be unused, unstained, damaged free, and unwashed, with all sales tags and hygienic protectors, as received.
• After your order is delivered, you have up to 5 days to request a return for items purchased in the Sale section, and up to 30 days to request a return for full-priced items, with no exceptions. Please note that Sale items can only be refunded as store credit.
• Products in the sale section or with any discount are not eligible for exchanges or returns, except in cases covered by warranty. No exceptions.
• Select the items you'd like to return by specifying the reasons they didn't work out.
• Select your preferred refund method: Original Payment Method or Gift Card.
• Print the prepaid shipping label provided by Happy Returns and mail in your return package.
• Once the pre-paid label is provided, you have up to 15 days to ship the return, otherwise the label will be cancelled, and the return will not be accepted. No exceptions.
• Shipping costs on all returns will be assumed by Maaji.
• Unfortunately, we are unable to make exchanges. However, you can return your product and place a new order.
• Original shipping charges will only be refunded if there is a quality or delivery issue.
• All refunds will be issued to your original payment method or through a Gift Card once the return is received by Maaji.
• The refund can take up to 15 business days to get processed after the package is received by Maaji. You will be notified via email once it has been done.
• In-person and mail returns are only available in the United States and Puerto Rico. For returns from other territories, please contact our Customer Service team at help@maaji.co